Frequently Asked Questions

TECHNICAL SUPPORT

If you are having any sort of iPad problem or need some guidance, please contact tech support We’re here for you.

Your iPad will come preloaded with an account already set-up. If you are having issues with your PlanGrid account we recommend e-mailing our helpdesk team.

Tech Support E-Mail Form

Your iPad will come preloaded with an account already set-up. If you are having issues with your Foreman account we recommend e-mailing our helpdesk team.

Tech Support E-Mail Form

Phone Support – Tech Support Line952-373-1615
If a voicemail prompt is requested, please leave a VM with your name, call back number, & device ID if applicable. We will get back to you asap! We are either assisting someone else, or out of the office.

E-mail form:
https://field.berggroup.app/tech-support-e-mail-form/

IT HelpDesk hours

Monday – Friday: 9 a.m. – 4 p.m CST. (excluding holidays)

To obtain a new iPad get in touch with IT support. E-mail or call IT Helpdesk

952-373-1615

Tech Support E-Mail Form

Please describe your issue in detail so we can help you.

We are here to help you.

For sensitive situations that involve private information or similar issues, please give us a call and leave a brief voicemail.

952-373-1615

For other issues, please email us.

Tech Support E-Mail Form